Technology Associate, Catalyst Management Services (CMS) 

About Catalyst Management Services (CMS)

Catalyst Management Services (CMS) is a Social Investment Specialist committed to working alongside Change Agents to unlock, accelerate, and scale impact for social equity. Since 1994, we've partnered across 25 countries—exporting India's social development capacity while bringing back learning and goodwill.

As part of the Catalyst Group, CMS bridges the worlds of evidence and action, shaping strategies and solutions across public health, livelihoods, education, climate resilience, and governance. Our integrated approach combines policy formulation, research, monitoring, implementation, and capacity building—alongside 1,000+ civil societies, 100+ governments, and 40+ global brands.

Our Impact at Scale:

1. ✅ Enriched 20M+ lives through mission-aligned initiatives
2. ✅ Facilitated USD 1.5 billion in funds raised for development causes
3. ✅ Delivered USD 200 million in direct cash transfers to vulnerable communities
4. ✅ Founded or nurtured over 200 organizations and 10 sustainable networks
5. ✅ Developed 50+ innovative solutions to complex social problems

The Role: Technology Associate

We're seeking a proactive Technology Associate to strengthen CMS's internal systems and digital backbone. This role focuses on streamlining operations, enabling collaboration across group institutions, and embedding technology and AI into our everyday processes.

You will work closely with leadership and cross-functional teams to identify gaps, design solutions, and implement tools that improve efficiency, transparency, and data-driven decision-making across our entities.

The role blends systems thinking with hands-on execution, ranging from managing integrations and automations to supporting ERPNext administration and configuration, digital adoption, and governance frameworks. We're looking for someone who is detail-oriented, curious, and eager to use technology not just for productivity, but as an enabler of collaboration and collective intelligence within the Catalyst ecosystem.

What You'll Do:

1. Support ERPNext administration and configuration (user setup, workflows, data management)
2. Coordinate with Finance, HR, Operations, and IT teams to improve digital processes
3. Manage vendor relationships and track project milestones
4. Build automations and integrations using Python, APIs, Google Workspace, Power BI, etc.
5. Drive digital tool adoption across the Catalyst Group
6. Apply systems thinking to solve operational challenges

Required Skills:

1. Basic understanding of enterprise systems and ability to support ERPNext administration and configuration, including user setup, workflow creation, and data management
2. Ability to coordinate with cross-functional teams (Finance, HR, Operations, and IT) to document requirements, resolve implementation issues, and improve digital processes
3. Exposure to project coordination or vendor management, including maintaining documentation, tracking milestones, and ensuring quality delivery
4. Working knowledge of common automation and integration tools (Python scripts, APIs, Google Workspace, Power BI, or similar) and a willingness to learn new systems quickly
5. Strong analytical and organizational skills, with attention to detail, process discipline, and a structured approach to problem-solving
6. Good communication and collaboration abilities, with comfort engaging both technical and non-technical teams to enable smooth adoption of digital tools across Catalyst Group

Preferred Skills:

1. Prior experience with ERPNext, Odoo, or any enterprise resource planning system
2. Familiarity with project management or ticketing tools (Wrike, Trello, Jira, or Asana)
3. Basic understanding of data visualization or reporting tools such as Power BI, Metabase, or Tableau
4. Interest in AI and process automation to improve internal efficiency and decision-making
5. Exposure to documentation and knowledge management systems such as Notion, Confluence, or Google Workspace
6. Experience working in multi-entity or social enterprise environments where coordination across teams and systems is key

Why Join CMS?

At CMS, your work directly contributes to real-world impact—from helping prevent child dropouts and reducing maternal health risks to enhancing climate resilience and shaping public policy. We are committed to cultivating an inclusive workplace that welcomes and values diverse perspectives, lived experiences, and innovative thinking. Whether you're driven by data, social justice, or both, we encourage you to apply.