Business Development Manager
Terms of Reference (TOR)
Position: Business Manager
Catalyst Management Services (CMS) is a Social Impact Specialist and a catalyst for social investment, committed to creating meaningful and measurable change. With over 30 years of experience across 30+countries, CMS partners with change agents to address complex societal challenges and accelerate sustainable impact. Our work spans the entire impact lifecycle through integrated solutions in Design (strategy and planning), Evidence (research, evaluation, and insights), Monitoring (systems, accountability, and performance), and Learning Systems (knowledge accretion and application). We invest in ideas, individuals, and institutions to create shared value and maximize social returns. CMS builds bridges across diverse development actors—communities and their institutions, program implementers, financiers, policymakers, researchers, networks, and platforms. We are deeply committed to transforming social enterprises and initiatives aligned with the Sustainable Development Goals.
CMS is driving health and financial inclusion in low-income communities in Bangalore, Karnataka. This innovative approach integrates preventive, curative, and rehabilitative health care with financial solutions, using a social enterprise model that not only delivers healthcare but also empowers households with financial literacy, promotes savings, and facilitates access to affordable financial products. The Business Manager will be responsible for operationalizing this model and managing its day-to-day operations, including oversight of the model’s profit and loss (P&L).
Key Responsibilities
Responsible for developing and leading the social business health care model ensuring financial viability, sustainability, and scalability of the health care model.
Oversee financial planning, budgeting, and revenue generation, ensuring profitability and efficient resource optimisation.
Build and engage partnerships effectively with private sector healthcare providers such as local hospitals, lab diagnostics ,and health products agencies
Ensure delivery of high-quality healthcare services through frontline health workers and healthcare providers.
Identify and pursue opportunities for scaling the model in new geographies and sectors.
Responsible for establishing performance metrics and regularly tracking business outcomes to drive accountability and impact.
Integrate digital health solutions and data-driven approaches to optimize healthcare delivery, quality, and efficiency.
Ensure adherence to healthcare regulations, ethical standards, and enterprise governance frameworks.
Accelerate financial services and product operations for community cooperatives, ensuring transparency and accountability.
Identify and address implementation challenges on time to ensure the smooth execution of strategies and activities.
Qualification & Experience
Master’s degree in Business Administration or Social Entrepreneurship, or relevant experience working with leading pharmaceutical companies.
5 to 8 years of leadership experience in healthcare social enterprise or related domains.
Expectations:
The candidate must have the following skills and proficiencies to accomplish the roles and responsibilities;
- Ability to inspire and guide a team while maintaining a clear, purpose-driven vision that aligns with social business impact goals.
- Strong understanding of business principles, including financial management, marketing, and strategic planning to ensure sustainability and growth.
- Flexibility to navigate challenges and innovate in response to changing circumstances or market conditions.
- Ability to establish and maintain relationships with stakeholders, including donors, customers, service providers, and community leaders to enhance support and collaboration.
- Proficiency in working with community-led co-operatives and/or financial institutions.
Job Location:
The position is based in Bangalore, with travel as required to other project sites.