TOR: Business Analyst - Social Business

Reports To: Head of Social Business Archetype

Organization: Catalyst Management Services | Location: Bangalore

The Social Business Archetype at Catalyst Management Services operates six integrated social business models serving communities including farmers, fisherfolk, dairy, street vendors, sex workers, Kirana stores. Unlike traditional social impact programs, the Social businesses deliver twin objectives of improving livelihood and health of the communities (with climate cross cutting) along with commercial success generating "Freedom Capital" - regenerative revenue streams funding our broader mission while achieving financial sustainability.

This is NOT a traditional MEL role. We need someone who thinks like a business analyst and an impact evaluator - managing measurement, evaluation, and learning for a portfolio that must succeed both commercially and socially.

Our 2035 Goals: 5M people benefited | ₹600 Crore turnover | Self-sustaining revenue streams

What makes this different: You will track business performance (unit economics, P&Ls, margins, breakeven) alongside social impact, think portfolio-wide across six interconnected models, assess commercial viability and market dynamics, and identify how integrated businesses create synergies.

Key deliverables

1. Business Intelligence & Performance Tracking

Design and operate data systems tracking business metrics (revenue, costs, margins, CAC, LTV) and social impact. Create monthly dashboards across all six models with critical indicators and automated reports over time with zero data gaps for leadership reviews.

2. Financial Analysis & Commercial Viability

Track revenue sustainability, profitability and grant dependency, calculate ROI/ROC/burn rate/runway, analyse unit economics and grant-to-sales leverage., delivering bi-annual break-even analysis and annual ROI analysis showing which models create vs. consume value.

3. Strategic Decision Support

Conduct cohort analysis, evaluate product-market fit, analyse cross-selling patterns, identify growth constraints, compare planned vs. actual resource deployment. Deliver Quarterly strategic insights on model sustainability, revenue traction, cost inefficiencies, and resource allocation; monthly exception reporting; half-yearly customer behaviour analysis.

4. Assumption Testing & Learning

Maintain testing logs for critical assumptions, design hypothesis tests, identify failure patterns, document learnings. Deliver monthly assumption status reports; quarterly pattern analysis on risks; per-model documentation of 2-3 non-negotiable assumptions; annual comprehensive learning document on what works and why.

5. Facilitate Reviews & Knowledge Management

Prepare insights for monthly reviews, support quarterly learning sessions, create case studies, translate data into action. Deliver monthly review decks with clear narratives; quarterly learning briefs; 2-3 annual case studies; accessible knowledge base of memos and best practices.

6. Impact Accountability

Track progress toward 5M people goal, monitor beneficiaries and outcomes, calculate SROI. Deliver Quarterly and annual impact dashboard; half-yearly SROI analysis; zero double-counting across models.

Education & Experience

•   MBA or Master's in Business Analytics, Finance, Economics, or quantitative field. 

•   4-6 years in business analysis, financial analysis, or management consulting

•   Demonstrated P&L management, unit economics, or financial modelling experience

•   Social enterprise/impact investing experience | Agricultural value chains or rural markets familiarity | MEL system building from scratch | Theory of Change frameworks | Strategic advisory or portfolio management background

Technical Capabilities

•   Advanced Excel/Google Sheets (pivot tables, complex formulas, financial modelling)

•   Data visualization tools (Tableau, Power BI, or similar)

•   Basic SQL for data extraction

•   Statistical analysis fundamentals

Business Acumen & Mindset

Deep understanding of unit economics, revenue models, cost structures, and margins. Can read financial statements and knows startup metrics (CAC, LTV, burn rate, runway). Thinks about sustainability, not just impact - understands trade-offs between growth, profitability, and mission.